Terms of service
Terms & Conditions
Welcome to the website of ALCON ELECTRICAL SUPPLY AND SERVICES PRIVATE LIMITED. By accessing or using this website and purchasing products from us, you agree to these Terms & Conditions.
1. About the Website
This website is operated by ALCON ELECTRICAL SUPPLY AND SERVICES PRIVATE LIMITED.
CIN: U35109OD2025PTC050233
Registered Office: Plot No. 288/2329, Laxmi Vihar Square, Sishupalgarh Village, Bhubaneswar, Khordha, Odisha – 751002, India
Email: alconeletricalsupply@gmail.com
Phone: +91 9337029992
2. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images and prices displayed on the website are accurate.
However, product specifications, packaging, colors, dimensions and other details may change according to the manufacturer's current production or packaging.
Product images may also vary slightly from the actual product because of photography, lighting, display settings or manufacturer packaging updates.
3. Prices
All prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges and other fees will be displayed or communicated where applicable.
We reserve the right to correct pricing or listing errors. If an order has been placed using an obvious pricing error, we may contact the customer before processing the order.
4. Orders
Placing an order constitutes a request to purchase the selected products.
We reserve the right to accept, reject or cancel an order where necessary, including situations involving stock availability, pricing errors, payment issues, suspected fraudulent activity, shipping restrictions or other legitimate reasons.
5. Payment
Customers must provide accurate payment and billing information.
Orders are processed after successful payment confirmation, subject to product availability and order verification.
6. Shipping
We ship eligible products within India and internationally where shipping is available.
Delivery dates are estimates and may be affected by courier delays, customs, weather, public holidays, strikes and other circumstances beyond our reasonable control.
International customers are responsible for applicable customs duties, import taxes and destination-country charges unless otherwise stated.
7. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy. Customers should review that policy before placing an order.
8. Product Warranty
Where a product carries a manufacturer's warranty, warranty claims are subject to the manufacturer's applicable warranty terms and conditions.
The customer may be required to provide the original invoice, product details, serial number or other documentation for warranty assistance.
9. Intellectual Property
Website content, including text, graphics, logos, photographs and other materials, may be owned by ALCON ELECTRICAL SUPPLY AND SERVICES PRIVATE LIMITED or used under applicable authorization.
You may not reproduce, copy, modify or commercially exploit website content without appropriate permission.
10. Prohibited Use
You agree not to use this website for unlawful purposes, fraudulent transactions, unauthorized access, interference with website operations or activities that may harm the website or other users.
11. Limitation of Liability
To the extent permitted by applicable law, ALCON ELECTRICAL SUPPLY AND SERVICES PRIVATE LIMITED shall not be responsible for indirect or consequential losses arising from delays, courier interruptions, customs issues, website interruptions or circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
13. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the company's registered office, subject to applicable law.
14. Contact
For questions regarding these Terms & Conditions:
ALCON ELECTRICAL SUPPLY AND SERVICES PRIVATE LIMITED
Email: alconeletricalsupply@gmail.com
Phone: +91 9337029992