Warranty Policy

Warranty Policy

Warranty coverage varies by product and manufacturer.

Where a product is supplied with a manufacturer's warranty, the warranty will be subject to the manufacturer's terms, conditions and warranty period applicable to that product.

Customers should retain their purchase invoice as proof of purchase for warranty-related claims.

Warranty Claims

To request warranty assistance, please contact us with:

  • Order number or invoice

  • Product name and model

  • Serial number, where applicable

  • Description of the issue

  • Photographs or videos where useful

We may provide troubleshooting assistance or direct the customer to the manufacturer's authorized service network where applicable.

Warranty Exclusions

Manufacturer warranties may not cover damage resulting from misuse, improper installation, unauthorized modification, physical damage, electrical fluctuations, accidents, negligence or use contrary to the manufacturer's instructions.

Warranty terms differ between products. Customers should review the warranty information provided with the product.

For warranty assistance:

Email: alconeletricalsupply@gmail.com
Phone: +91 9337029992