Privacy Policy
ALCON ELECTRICAL SUPPLY AND SERVICES PRIVATE LIMITED respects your privacy and is committed to handling customer information responsibly.
This Privacy Policy explains how information may be collected, used and protected when you visit our website or place an order.
Information We May Collect
Depending on how you use our website, we may collect information such as:
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Name
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Billing and shipping address
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Email address
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Phone number
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Order details
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Payment-related information processed through our payment providers
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Website usage and device information
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Information you provide when contacting customer support
How We Use Information
We may use customer information to:
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Process and fulfill orders
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Arrange delivery
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Process payments through payment providers
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Provide customer support
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Respond to enquiries
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Send order and service communications
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Improve our website and services
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Prevent fraud, misuse and unauthorized transactions
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Comply with applicable legal and regulatory requirements
Payment Information
Payment transactions may be processed through third-party payment providers. We do not intend to store complete payment-card information on our own systems where the payment provider handles such information.
Customers should review the privacy and security policies of the payment provider used for their transaction.
Cookies
Our website and third-party services may use cookies or similar technologies to provide essential website functionality, remember preferences, understand website usage and improve the shopping experience.
Third-Party Services
We may use third-party service providers for functions such as payment processing, shipping, analytics, communications, website hosting and other operational services.
These providers may process information according to their own privacy policies and applicable requirements.
Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse, loss or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud and comply with applicable legal obligations.
Your Rights
Depending on applicable law, you may have rights concerning your personal information, including rights to request access, correction or deletion of certain information.
To make a privacy-related request, contact us using the details below.
Contact
ALCON ELECTRICAL SUPPLY AND SERVICES PRIVATE LIMITED
Email: alconeletricalsupply@gmail.com
Phone: +91 9337029992
Registered Office: Plot No. 288/2329, Laxmi Vihar Square, Sishupalgarh Village, Bhubaneswar, Khordha, Odisha – 751002, India
We may update this Privacy Policy from time to time to reflect changes in our services, website or applicable requirements.